Ten Tips to What's Hiding Behind Your Dashboard
IT project dashboards provide senior management with a top-down view of their organization -- allowing them to see a high-level, up-to-date status and drill down to the details that might concern them. Like any interface, the dashboard can obscure as much as it illuminates. Moreover, the assumptions used in its construction and maintenance will color the conclusions one draws from it and bear critically on its strategic utility. Whether you now have or are considering adopting an IT project dashboard, here are 10 questions you should be asking to make sure that your effort will support your goals.
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