Confronting the Generational Culture Clash at Work

by Tom DeMarco

During a recent Cutter Business Technology Council meeting, we hashed over the "Moat" opinion for nearly two hours. I went into the meeting thinking the matter was a slam dunk: yes, there's a culture clash, and no, management shouldn't hunker down and enforce the old outdated rules. To my surprise, there was almost instantly a lot of heat in the room, with Council members differing markedly on how management should respond. I came away feeling that there were no good choices in this complicated matter, only bad and less bad ones.

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Confronting the Generational Culture Clash at Work27 August 2008