Extending BI Technology to More Enterprise Users

by Curt Hall

For years, employees who have used Internet search engines such as Google and Yahoo! to find information on the Web frequently ask why searching for and accessing the information they really need to perform their jobs at their own organizations is so difficult. As I discuss in a recent Cutter Business Intelligence Executive Report (see "The Convergence of BI and Enterprise Search: Toward True Self-Service Business Intelligence," Vol. 8, No. 6), there are a number of reasons that this is the case. One has to do with the way corporate data is structured. Another has to do with the fact that employees typically require more from searching than just finding and accessing information; they need to manipulate it in some fashion. Yet another is because easy-to-use enterprise search tools provide limited functionality for manipulating data, while more capable business intelligence (BI) tools are typically too difficult for casual users to work with.

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Extending BI Technology to More Enterprise Users24 September 2008