E-MailAfter Action Reports
When lives are at stake, it pays to learn quickly. The US Army -- in fact, most military and police forces -- uses the concept of an After Action Report (AAR) to promote learning and knowledge transfer. In her recent book, Common Knowledge, author Nancy Dixon characterizes AARs as a form of Serial Transfer of knowledge -- that is, transferring information within a single team, over time. Serial Transfer enables a team to improve performance by frequently and regularly analyzing its performance. Whereas the goal of project retrospectives or postmortems is usually to transfer learning to others, AARs, at least in this context, are a vehicle to enhance learning within a team.
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