Flight Attendants and Global Optimization

by Jens Coldewey

Watching flight attendants doing service on a short-distance flight, you can learn a good lesson about global process optimization. There is just enough space in the aisle for a single trolley; overtaking is impossible. In most cases, the first attendant starts his service in row one and then services the rows consecutively. As soon as the purser has finished her post-takeoff checks and has prepared her trolley, she closes up to her colleague, who in turn skips a few rows the purser now services.

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Flight Attendants and Global OptimizationThu Feb 14 08:20:13 CDT 2008