CRM Project Management

by Pam Strand, Stan Sudduth

For most of us, it is a rare day when we aren't caught wondering about the pace of change confronting us. Along with those changes, new business ideas and concepts appear, disappear, sometimes reappear, or are otherwise transformed or forgotten. Even people new to the workplace within the past 10 years can count several "movements" that were the wave of the future but are now just vague memories.