E-MailSoftware Defect Management Best Practices
Software defects are inevitable. Even high-reliability software that has been tested extensively still has defects. Defects can cause operational failures, which may have negative financial, human, or environmental consequences. In addition, the cost of fixing post-release defects can be tremendous. Good defect management practices allow projects to minimize the introduction of defects through preventive actions, monitor defect introduction and removal to anticipate changes in the software's quality, and use quality risk assessment in deciding where to focus inspection and testing.
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