E-MailSoftware Development and the Issue of Quality
For corporate IT departments, pressure to cut costs and improve performance has never been greater. In most IT shops, development and support of internally developed systems account for at least half of all costs, while new projects have long wait and delivery times. The most immediate pressure is to reduce these delivery times and, if possible, the associated costs. At the same time, as the inventory of legacy systems grows, there is an increasing need to look at total long-term cost of ownership of these systems, including application maintenance and systems integration.
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