Vision-Centered Change: Fitting Process Improvement with the Culture

by Donna Fitzgerald, Kim Ritchie

There's an old saying: "If you don't know where you are going, any road will get you there." This is especially true of process-improvement initiatives. Most change initiatives start out with a clear sense of goal (better, faster cheaper) yet stumble when all the energy and effort seem to fail to produce lasting change. How does the implementation fail if the vision seems clear?

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Vision-Centered Change: Fitting Process Improvement with the Culture1 December 2005