Managing Alignment Risks -- Part I
Trying to achieve effective business-IT alignment is inherently a risky activity. It implies the undertaking of important decisions, under conditions of uncertainty. Typically, alignment decisions have long-term impacts, they are difficult to undo, and we are never sure whether they will produce the desired outcome. This scenario of uncertainty applies whether we're deciding on a radical change to our IT infrastructure or on a gradual change to our business processes. Nevertheless, we appear to have no choice, as we feel pressured to catch up with the emerging business-IT trends -- we just can't miss the train, and we have to take chances!
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