Playing Chicken

by Robert N. Charette

One test to determine whether an organizational process has really taken root is to see whether the organization continues to follow the process in difficult times. Often when an organization is under budgetary or strong competitive pressure, process is the first thing to be chucked overboard. It is common, for instance, to find testing reduced on programs that are behind schedule and over cost.

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Playing ChickenThu Nov 10 14:56:46 CST 2005