The Challenge of IT Asset Management

by Ken Doughty, Peter Doherty

Many organizations fail to realize the value from their investments in information technology and do not have strong control over their IT assets, which increases their risk. As discussed in the accompanying Executive Report , in order to address these issues, organizations must introduce an IT asset management (ITAM) discipline. Realizing the benefits of IT asset management will require the organization to consider implementing best practices in IT service management.

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The Challenge of IT Asset Management October 2005