Taking the Pulse of Complex Operational Systems and Processes: Risk from a Different Perspective

by Audrey Dorofee, Christopher Alberts

The business, project, and operational environments facing us today are becoming increasingly complex, interrelated, and interdependent. Without an adequate understanding of these complexities, today's programs are at increasing risk of partial or complete failure. But how does anyone acquire this understanding? This Executive Report by Audrey Dorofee and Christopher Alberts explores a time- and resource-efficient means of assessing the overall health of a complex operational system or process; in other words, "taking its pulse."

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Taking the Pulse of Complex Operational Systems and Processes: Risk from a Different Perspective1 November 2008