Auditing Outsourcing Deals

by Sara Cullen

Conducting audits of outsourcing deals is not something every organization focuses on. There are usually so many operational fires to be put out that review and compliance processes can easily be overlooked. Imagine, however, if you never reviewed your staff: they may become disinterested and unmotivated, and (worst of all) you may not know what they are actually doing! Outsourcing arrangements are no different.