Cutter Consortium :: A Quality Model for Effective Communication with Your Vendor

About the Service

A Quality Model for Effective Communication with Your Vendor

by Koni Thompson

If you took a quick "health check" of the communication in your current outsourcing relationship, what would you find? How often are your e-mails, phone messages, requirements requests, and change requests misunderstood and require clarification? If the answer is anything other than "very infrequently," you probably need to work on improved communication between yourself and your outsourcing partner.

Password Protected Cutter Consortium clients, please log in:

This document is available to Cutter Consortium Resource Center clients only. Retrieve password.
If you would like further information about how to become a client, please contact us at +1 781 648 8700 or sales@cutter.com.

A Quality Model for Effective Communication with Your Vendor 12 April 2001

Site Map Send Feedback Need Help? RSS feeds

Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

Cutter Consortium, 37 Broadway, Suite 1, Arlington, MA 02474, USA. Phone: +1 781 648 8700, Fax: 781 648 8707

About the Service

Related Products & Services

A Quality Model for Effective Communication with Your Vendor