Managing Offshore Expectations

by Tushar K. Hazra

As a naturalized citizen of the United States, I get plenty of opportunities to hear people's thoughts on offshore outsourcing -- especially because my country of origin is India, one of the foremost contenders in offshore outsourcing. In my recent engagements, the major outsourcing issues I've dealt with related to the pains and gains of outsourcing and with mitigating the risks of offshore initiatives.

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Managing Offshore Expectations 23 December 2003