E-MailPeople Issues in Outsourcing
Outsourcing involves business decisions, financial considerations, strategic direction, and so on -- but don't forget, it also involves people. And it is the people who will either make outsourcing work or cause it to flounder. Think about it: management is just a group of people in the role of managers. The "organization" everyone talks about is made up of people. Individuals cannot hide behind their job titles or roles when dealing with other people; that will only upset everyone and ruin their collective efforts. The truth is, no one succeeds in outsourcing unless everyone succeeds.
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