Outsourcing Outlook: Trends to Watch

by John Harney

The past year was one of incremental improvements in established practices in the outsourcing industry -- for example, offshore outsourcing -- punctuated by some key technology breakthroughs -- like utility computing. This Executive Report examines developments such as these and takes a broad view of the current state of the outsourcing industry. By reviewing the advancements of the past 12 months or so, we can highlight some new trends to watch in the coming months.

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Outsourcing Outlook: Trends to Watch May 2005