Key Activities of the Outsourcing Lifecycle: Part I

by Sara Cullen

Getting outsourcing wrong can seriously disable any business. On the upside, the accumulated evidence demonstrates that outsourcing, when properly planned, resourced, and accomplished, can deliver significant strategic advantage to firms and governments in every sector. To help you understand the successful outsourcing journey, this year we present a series of four Executive Reports by Dr. Sara Cullen that detail the outsourcing lifecycle. This 2009 series is based on a detailed understanding of the experiences of 107 organizations and is the most thorough description of the outsourcing process in the literature to date.