Key Activities of the Outsourcing Lifecycle: Part II

by Sara Cullen

This Executive Report is the second in a four-part series on the outsourcing lifecycle. The series is based on a detailed understanding of the outsourcing experiences of 107 organizations. This report focuses on the first three building blocks — Investigate, Target, and Strategize — of the Architect Phase, which is the first of the four phases of the outsourcing lifecycle. The information here provides the strategic information you need to ensure the entire lifecycle works well.