Key Activities of the Outsourcing Lifecycle: Part III

by Sara Cullen

This Executive Report by Dr. Sara Cullen is the third in a four-part series on the outsourcing lifecycle. The series is based on a detailed understanding of the outsourcing experiences of 107 organizations. This report picks up where Part II left off and takes you through the final building block of the Architect Phase (Design) and the two building blocks of the Engage Phase (Select and Negotiate), the first two of four phases in the outsourcing lifecycle. These building blocks will have a crucial effect on how successful your outsourcing initiative will be.