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People Issues in Outsourcing

by Dwayne Phillips

Outsourcing affects everyone in the organization. Business decisions, financial considerations, and strategic directions all drive the decision to outsource, but people will make it work or let it flounder. Managers must be able to observe what people are experiencing, feeling, and thinking and how this is affecting everyone's efforts. Managers should then act to help people make outsourcing work.

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People Issues in Outsourcing October 2000

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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People Issues in Outsourcing