Developing a Global Sourcing Strategy

by Ian S. Hayes

Global sourcing has arrived. An abundance of creative global sourcing options is giving IT organizations unparalleled flexibility when contracting for services -- but at a price. Modern-day sourcing has vastly increased in scope and complexity, pushing IT organizations to cope with many things outside their comfort zones, from monitoring vendor performance to managing virtual teams of resources spanning the globe. The burning questions that IT must grapple with nowadays are not technological ones, but rather what to source and to whom, where to source it, and how to manage it.

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Developing a Global Sourcing Strategy June 2004