Application Maintenance Outsourcing

by David Herron

Outsourcing the maintenance of an organization's application portfolio to a third party is an IT strategy that's receiving a lot of attention lately. Typically, the decision to outsource the maintenance of production systems is centered around the need to reduce expenses and free up valuable internal resources. Although third-party vendors can provide economical sourcing solutions for maintaining production systems, effective applications maintenance outsourcing (AMO) requires careful management of several critical elements:

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Application Maintenance Outsourcing October 2000