Outsourcing: Achieving A Custom Fit

by Jack Benton

Although hardly a panacea for solving IT problems, in today's world, outsourcing is a widely accepted, viable, strategic management tool. However, like most tools, it is only as effective as the operator. Outsourcing relationships need to be built and managed to fit the specific needs and culture of each user to help ensure a successful result. To achieve a custom fit with outsourcing, you must consider the following factors.

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Outsourcing: Achieving A Custom Fit November 2000