Untangling Three-Letter Outsourcing Options: IT Plans for the Next 24 Months

by Michael Epner

A number of psychology studies have shown that human beings have roughly seven "slots" in their brains. These slots contain your ideas and personal priorities -- related to work, family, health, etc. -- at any point in time Basically, this represents whatever thoughts you're juggling. Anything that doesn't make it into those slots gets shelved into memory, to be triggered later by an event or an assistant (digital or human). A typical IT executive, already down to five slots because of personal matters, tries to fit all of the issues involved in dealing with the boss (minus one slot), rushing to the next meeting (minus one slot), keeping aligned with business counterparts (minus one slot), and whatever else, into the remaining slots.

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Untangling Three-Letter Outsourcing Options: IT Plans for the Next 24 Months May 2001