Leveraging the Internet During Outsourcing

by Eric Buel

During Cutter Consortium's annual surveys on outsourcing in 2001 and 2002, survey recipients were asked if and how they were using the Internet to manage their outsourcing relationships. The results are in, and they indicate that employing the Internet for the various aspects of outsourcing is still in somewhat of a growth mode. This is substantiated by the fact that the 2002 average percentage of affirmative responses is still only around 30%, which represents an increase from 27% in 2001, or a percentage increase of almost 10%. More and more Internet-based capabilities are being utilized, but there's still a lot of room for continued growth.

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Leveraging the Internet During Outsourcing April 2002