Outsourcing Helps Elevate Status of Retail CIOs

by Cathy Hotka

Are you sick of trying to align IT with your business? Tired of hearing how to match business-unit needs with IT realities? Want to spend more time on the core business process? The retail industry, in particular, is already embarking on a move toward business and IT alignment. Retail CIOs, not renowned as first movers, are driving aggressive strategic change at their companies, expanding their territory into areas not traditionally owned by CIOs, and changing their business model. As a result, they now enjoy some of the longest job tenures in the history of IT. Their secret? They make money for the business. Big money. And outsourcing is a key part of their strategy.

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Outsourcing Helps Elevate Status of Retail CIOs November 2003