Cutter Consortium :: Outsourcing Value and Management: Part III

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Outsourcing Value and Management: Part III

by Danny Ertel and John Kim

Recognizing the need for better analysis of the link between ineffective or nonexistent relationship management practices and the value realized in outsourcing arrangements, Cutter Consortium recently surveyed 211 IT executives and managers on the management of their outsourcing relationships and the problems they encounter.

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Outsourcing Value and Management: Part III April 2004

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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Outsourcing Value and Management: Part III