Cutter Consortium :: Measurement: The Key to Successful Governance

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Measurement: The Key to Successful Governance

by David Herron

The old adage "You can't manage what you don't measure" certainly has proven true in application development and maintenance outsourcing. The benefit and value of using measures to govern an outsourcing engagement are evident from the collective outsourcing experience of organizations. A recent Cutter Consortium survey reveals alarming results concerning the types of problems that organizations that don't measure are facing. Among the top 10 problems cited by the respondents are the following:

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Measurement: The Key to Successful Governance September 2005

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Cutter Consortium, founded in 1986, is a global IT advisory firm helping organizations forge solutions to the business technology challenges they face. Through its research, consulting, and training, Cutter assists enterprises as they create, implement, and maintain IT systems and organizations that support business objectives and encourage innovation. Cutter pushes the thinking in the field by fostering debate and collaboration between thought leaders from different domains, countries, and disciplines. As a completely independent entity that has no special ties to vendors, Cutter Consortium is beholden to no one and dedicated to providing completely objective, unbiased information to its clients. Cutter Consortium gives you access to the top thinkers in IT.

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Measurement: The Key to Successful Governance