"Thinktation" -- Thoughts Direct to Output

by Ken Orr

Some years ago, I was working on a data warehousing project for a large bank in the US state of Texas, where one of my roles was reviewing the data model that the users and consultants were coming up with. I was charging a fairly high rate, for that time anyway, and the user manager became a little concerned that he was being billed for my work but hadn't seen me around much. He made an interesting request: "The next time Ken comes into town, I'd like to have one of my people follow him around and watch him think."