Cutter Consortium :: Spam: Tragedy of the Digital Commons

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Spam: Tragedy of the Digital Commons

by Tom DeMarco, The Cutter Business Technology Council

Spam has reached a threshold that makes it no longer ignorable; organizations must drastically revise their approach to mail management or risk increasing cost, massive loss of productive capacity, and isolation from customers and suppliers

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Spam: Tragedy of the Digital Commons September 2003

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Spam: Tragedy of the Digital Commons