Connecting the Remote End User: Finding the Right -- and Safe -- Solution

by Michael Enright

Many IT executives have watched the proliferation of new Internet connectivity options with understandable caution. The Wild West world of supported and unsupported Wi-Fi hot spots in hotels, coffee shops, airports, and even homes presents attractive options for remote PC users looking to get online, but it also creates real security and system support concerns. As is often the case, the IT leader's challenge is to determine when to incorporate and support new technologies and services and what represents a deployable configuration that blends new capabilities with security and supportability.