Cutter Consortium

Frequently Asked Questions

Below is a list of answers to frequently asked questions on the use and navigation of our Web site.

How can I better navigate through my cutter.com resources?

As a starting place, view our recorded demo. You can also schedule a time with your Client Research Manager for a personal demonstration and answer to your specific questions.

Accessing Cutter's Research

Using the Cutter Web Site

E-Mail Advisors/RSS Content Feeds

 

Accessing Cutter's Research

My company has an Enterprise License to Cutter's research. How can I get access to the content?

Just log-in with your username and password and you'll have immediate access to the content included in your license. If you do not have a username/password, contact your license administrator or your Cutter account representative to obtain your subscription code. Use that code to set up your personal profile, and then log in for immediate access to the Cutter's research your organization has licensed.

How do I log in to access my research?

There are several ways to log in to access your research:

  1. Click on the Log In button in the toolbar on the upper right hand corner of any page on the Cutter.com site. Boxes will appear, prompting you to enter your username and password

  2. Click on My Research in the toolbar on the upper right hand corner of the page; Boxes will appear, prompting you to enter your username and password

    After you've entered your username/password, you'll automatically be redirected to your dynamically-generated My Research gateway. From this gateway you can navigate directly to recently published articles or to individual Resource Center homepages.

  3. If you are not already logged in, clicking on any article title/link anywhere on the cutter.com site will result in an abstract of the article and a log-in box. Just enter your username and password and you'll be automatically redirected to the article. Once you've logged in this way, you'll have full access, per your license, for the rest of the session or until you log out.

I don't remember my username. / I'm getting the error message "username invalid" when I try to log in.

On March 30, 2006, all username/password combinations were changed. Your username is now your e-mail address. Enter your username/email address when you Retrieve Your Password. (Note: you need to be logged in to access this page. For instructions on logging in, see "How do I log in to access my research?.")

I don't remember my password.

Retrieve your password here. (Note: you need to be logged in to access this page. For instructions on logging in, see "How do I log in to access my research?.")

How do I change my password?

Click on My Research in the toolbar on the upper right hand corner of the page. (If you're not already logged in, you'll be prompted for your username and password.) Click on the link to change your password and provide your old and new passwords as directed.

I'm not yet a subscriber. How can I gain access to Cutter's content?

For information on subscribing to Cutter's advisory services, contact your account representative.

To test-drive our client-only site, register for guest access. Your account representative will contact you to set up your trial subscription.

Using the Cutter Web Site

Can you show me around cutter.com?

We'd be happy to walk you through the cutter.com site "live". Just contact us to set up a time.

What's the best way to search the cutter.com site?

There are several different search tools available of the cutter.com site.

  1. Browse Research - The Browse Research tool, located at the top of the left-hand navigation stack, allows you to browse Cutter Consortium research by Resource Center and/or product type, using drop-down menus. You can reorder your results by clicking on the Sort-by headers.

  2. Quick Search - The Quick Search tool, in the upper right-hand corner of every page, provides results based on the keyword(s) you enter. From research published, to information about events, and biographies of Senior Consultants, the Quick Search will return results from the entire cutter.com site.

  3. The powerful Advanced Search tool provides, accessible by clicking on the Advanced Search button in the upper right-hand corner toolbar on every page, offers a multitude of searching options. You can search by keyword, Resource Center, product and service type, date published, Senior Consultant or author, or any combination of these criteria.

  4. Pre-defined Search Links - Within each Resource Center home page, you can browse research by year, publication type, or all research within the practice by clicking on the pre-defined search links.

I'm still having trouble accessing and/or searching my research.

If you're still experiencing difficulties, just call or e-mail us; we're happy to help you out. Here's how to contact us.

Am I allowed to download and save content from cutter.com?

You can download and print copies of articles and research from the Cutter web site for your own use. However, content cannot be forwarded, resold, reformatted, reproduced or redistributed in any manner without express written permission of Cutter Consortium. In addition, with the exception of podcasts, content cannot be saved to any electronic media. Podcasts can be downloaded to players for personal use, but must be deleted at the expiration of your license. For detailed copyright and usage policies, see your contract administrator or contact us.

How can I gain access to Cutter's content?

For information on subscribing to Cutter's advisory services, contact your account representative.

To test-drive our client-only site, register for guest access. Your account representative will contact you to set up your trial subscription.

How do I download/print PDF files?

In order to view or print our PDF files, you will need a copy of Acrobat Reader which is available for free from the Adobe Web site: http://www.adobe.com/products/acrobat/readermain.html. When you click on a PDF link, the PDF file will automatically open in Acobrat Reader where you can view, print, or save the file to your computer. If you are experiencing trouble opening the PDF, try downloading the file to your computer by right-clicking the PDF link and choosing "Save Target As" in Microsoft Internet Explorer or "Save Link As" in Netscape Navigator and Firefox.

E-Mail Advisors/RSS Content Feeds

I'm not receiving my E-Mail Advisors.

E-Mail Advisors are now delivered in HTML format to your email inbox (the same address as your Cutter username). Adding webmaster@cutter.com to your safe sender's list will ensure that your Advisors are not captured by your spam filter.

How do I use an RSS feed?

RSS news feeds can be read by a variety of desktop newsreaders. Your first step is to get a desktop newsreader that will read RSS feeds. Then look for the logo on our site. Clicking on it will take you to the news feed for that particular topic. Then you can add the URL into your RSS newsreader.

Here is a listing of Cutter's RSS feeds. These feeds contain the latest content and news information on each topic. You can use the feeds with a desktop newsreader, or add them to your website.

What is an RSS feed?

Increasingly, Web sites that publish new content on a regular basis provide a list of news headline links to their latest content. In addition to displaying these headlines on their own web sites, many publishers make them available for syndication using RSS (a dialect of XML) or "Really Simple Syndication." That way, these syndicated headlines can be included in other web sites and newsreaders, however, they won't include the full text of articles. By clicking on the RSS feed headline, you will be taken to the original site to read the full article.

Frequently Asked Questions