Cutter IT Journal: Analyzing IT ROI: Can We Prove the Value?

Posted July 31, 2004 | |
You Don’t Believe Them
Business cases — the financial models and supporting documentation used to evaluate IT investments — are among the least understood, least trusted tools that managers encounter in running a technology operation.
About The Author
Mark Cotteleer
Don’t have a login? Make one! It’s free and gives you access to all Cutter research.