It's Just Modeling Workflows, Stupid!BPM is the new buzzword for what we have known for a while as business process modeling and business process reengineering. We can get pragmatic results from BPM as long as the consultants don't make the problem so large we can't handle it anymore. |
About The Author
Claude Baudoin is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. He is a proven leader and visionary in IT and knowledge management (KM) with extensive experience working in a global environment. Mr. Baudoin has 35 years' experience and is passionate about quality, knowledge sharing, and providing honest and complete advice.
There is today a convergence of knowledge management, the use of social networks in… Read More
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