Errors, Mistakes, and Awareness, Part 2: The Cost of Failures
In Part 1 of this Advisor series (see "Errors, Mistakes, and Awareness, Part 1: Errors and Mistakes," 16 August 2006), I made a distinction among human mistakes, software faults, and failures. When we automate something with a fault, it can repeat endlessly with the same erroneous result, as in the story of the sorcerer's apprentice who created an automaton with one desired effect -- fetching water -- but did not know how to stop it.
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