Mobile Technologies: Still Capturing Attention Despite Shrinking Budgets

by Gabriele Piccoli

Mobile technology, its applications, and the services that are delivered over the wireless channel continue to evolve. A recent survey by Cutter Consortium spans from consolidated hardware form factors, such as the laptop, to evolving applications, such as Twitter and location-based contextualized messaging services exploiting the capabilities of such devices as the smartphone (for more on this survey, see Cutter Benchmark Review, Vol. 9, No. 3). According to our analysis, the importance of the mobile platform as a tool in the arsenal of modern organizations is undeniable, but there is no clarity as to how firms should incorporate mobile technology in their overall infrastructure.