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Richard Nolan
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Richard (Dick) Nolan serves as the Philip M. Condit endowed Chair in Business Administration at the University of Washington's School of Business, where he is evolving a set of workable management principles for the information economy. Prior to joining the UW faculty, Dr. Nolan was the William Barclay Harding Professor of Management of Technology at Harvard Business School.
For the past five years, together with Cutter Fellow Rob Austin, and in conjunction with the Seattle Innovation network of researchers, Dr. Nolan has been studying "sustainable innovation", most recently with a focus on company innovators who have been able to capture real value from innovative uses of computing.
Dr. Nolan served as Chairman and CEO of Nolan, Norton and Company, an information technology management consulting company, from 1977 until 1987, when the company was acquired by KPMG. After the acquisition, Dr. Nolan served as Chairman of Nolan, Norton and Company and Partner of KPMG until 1991.
Dr. Nolan is the originator of the "Stages Theory," one of the most widely used management frameworks for IT baselining and planning. He also has authored and coauthored a number of books, including Globalization, Technology and Competition; Building the Information Age Organization: Structure, Control, and Information Technologies; and Dot Vertigo.
Dr. Nolan is also a member of the Board of Directors for Novell. He can be reached at consulting@cutter.com.
"Too much is being left to the technical people and the CIO, and senior management is not sufficiently engaged in strategic IT decisions and scenarios, which -- if they go awry -- could put a company at risk."
— Richard L. Nolan, Harvard Business School Professor Emeritus