How to Deal with Strategic Software

by Jens Coldewey

Recently, the CIO of a non-IT company approached me to help him transform his organization to agile. "We have this tool that provides a real competitive advantage to our domain experts and our clients, but now success haunts us. Our users are frustrated by the slow reaction times, my team is frustrated by the workload, and we have decided to turn to agile to help with these problems." This sounded fair to me. I asked some probing questions about the business situation, and the answers seemed pretty consistent.

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How to Deal with Strategic SoftwareThu Sep 18 08:20:13 CDT 2008