From the Ashes: Resetting Expectations and Restoring Relationships After Project Disasters

by Moshe Cohen

Your project is behind schedule and overbudget. The customer is irate, the president of the company has stepped in personally to micromanage the project, and the project team members have no morale left to speak of. You have a mess on your hands, and both the project and your career depend on your ability to turn the project around and pull success out of disaster. This is difficult and messy, but by communicating clearly, setting expectations realistically, and solving problems collaboratively, you can make the best of a bad situation and reap the benefits of success.