Software Product Support: Part II -- To Upgrade or Not to Upgrade

by E.M. Bennatan

Consider this: if you could upgrade all the software on your computer for free, would you do it? It's not a trick question -- give it some thought for a moment. I posed the question at a forum in Chicago earlier this year, and some of the responses were quite intense. That was not what I had expected.

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Software Product Support: Part II -- To Upgrade or Not to Upgrade1 June 2009

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