Backsourcing: Why, When, and How to Do It

by Jeffrey M. Kaplan

Despite the overwhelming growth of IT outsourcing and even greater growth in business process and offshore outsourcing, past experience suggests that as many as half of today's outsourcing agreements will fail to meet their original business objectives and will be either terminated or substantially restructured.

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Backsourcing: Why, When, and How to Do It January 2005