The New Global Sourcing: Ascending the Value Chain

by John Berry

Sourcing is quickly moving up the value chain from the outsourcing and offshoring of "plain vanilla" processes such as those found in IT, tech support, HR administration, and inbound customer service calls to much more strategic activities such as R&D, product development, and logistics. Successful organizations create value and achieve a level of performance that otherwise would not have been possible had the processes remained under their control. How can your organization begin the process of understanding the nature of strategic sourcing and the issues and risks associated with it? This Executive Report by John Berry offers a baseline.