Journey to the West: The Changing Face of China's IT Outsourcing Industry

by Ning Su

As China rapidly emerges as the new frontier of global IT offshoring, the country's IT outsourcing industry is undergoing a profound change: many vendors are strategically shifting their client bases from Japan and Korea to the US and Europe. To better understand China's IT outsourcing industry at a critical crossroads in its history, this Executive Report by Ning Su presents the results of site visits to six leading IT service vendors in China, during which interviews with senior executives were conducted.