What Was Microsoft Thinking?
In previous Trends Advisors, I've talked about Steve Jobs and closed versus open architectures. Now I have to talk about the problem with open architectures in closed (read monopolistic) economies. This is a world in which one vendor controls (or used to control) close to 90% of desktop and laptop operating systems and nearly that much of the office application software. In these circumstances, there is a tendency to fall into the trap of producing increasingly complicated software that does more and more things in an attempt to keep prices high and the revenue stream flowing in.
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