10 Trends in Rethinking IT Management in a 2.0 World

by Steve Andriole

Regardless of a company's objectives, it must invest in operational and strategic technology. Operational technology has obviously become commoditized as prices have dropped and the industry has consolidated, but if acquisition, deployment, and support best practices are ignored, all of the advantages of commoditization disappear. Strategic technology is discretionary technology -- the technology of choice -- that's selected based on specific business objectives. Good decisions here enable strategy; bad ones undermine it. Good management enables the business value of technology; bad management undermines IT.

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10 Trends in Rethinking IT Management in a 2.0 WorldThu May 21 08:20:13 CDT 2009

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