Executive Report

New Models of IT Service Delivery

Posted February 28, 2001 | Leadership | Leadership |

Domain

IT Industry

Assertion #45

Software functionality and other services traditionally provided by internal IT departments will be increasingly delivered "over the Net" via supply chains composed of multiple external service providers.

About The Author
Robert Austin
Robert D. Austin is a Cutter Consortium Fellow and a member of Arthur D. Little's AMP open consulting network. He is a regular speaker at the annual Cutter Summit and often delivers Cutter Bootcamps. Dr. Austin served as a professor on the faculty at Harvard Business School for more than a decade, and then as Professor of Management of Innovation & Digital Transformation at the Copenhagen Business School in Denmark. He is currently Professor… Read More
Cutter Business Technology Council
The Cutter Business Technology Council identifies emerging trends in digital technology, and in the marketplace. Its members, business and IT specialists whose ideas have become important building blocks of today's digitally-connected global economy, offer the advantage of experience, eloquence, independence, and prescience in their Council Opinions and onsite in your enterprise.
Cutter Business Technology Council
The Cutter Business Technology Council identifies emerging trends in digital technology, and in the marketplace. Its members, business and IT specialists whose ideas have become important building blocks of today's digitally-connected global economy, offer the advantage of experience, eloquence, independence, and prescience in their Council Opinions and onsite in your enterprise.
Cutter Business Technology Council
The Cutter Business Technology Council identifies emerging trends in digital technology, and in the marketplace. Its members, business and IT specialists whose ideas have become important building blocks of today's digitally-connected global economy, offer the advantage of experience, eloquence, independence, and prescience in their Council Opinions and onsite in your enterprise.
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