Cutter Consortium

The Program Management Office Workshop: Ensuring IT Investments Deliver Value

Presenter: David J. Caruso

Succeeding at global competition relies on information systems that can speed innovation, customer service and fulfillment, and provide global visibility for effective decision making. Unfortunately, stories of essential IT projects with dismal results abound.

Better project management isn't the answer. It is effective program management that brings the elements of successful business transformation together: the executives, the business process owners, IT staffs, and meaningful measurement. Program management is one of the most effective methods of delivering the business benefits targeted by IT investment.

These interactive sessions of The Program Management Office Workshop center on how to build and manage a Program Management Office that will support the strategies, technologies, and business methods you need to transform the business. Cutter Consortium Senior Consultant David J. Caruso takes a pragmatic approach, guiding you toward proven practices that improve the value IT creates and the higher profits derived from better use of better, timelier information. You'll leave this dynamic workshop with a structured roadmap for defining and implementing an effective PMO, and with a clear understanding of the correlations between IT projects, business process performance, and profitability.

Course Outline:

Defining the Program Management Office (PMO)

  • Objectives
  • Philosophies
  • Results

Organizing to Succeed

  • Staffing strategy and metrics
  • Roles and responsibilities

PMO Strategies

  • IT governance
  • Priorities
  • Business alignment

Critical PMO processes

  • Managing scope
  • Education and communication

Project management

  • The skills required
  • Relationship between PMO and project management

PMO Meetings

  • Structure
  • Agenda

Metrics and Reporting

The Program Management Office Workshop: Ensuring IT Investments Deliver Value