Improving Productivity and Performance Through Business Process Management

Leader: Mike Rosen, Senior Consultant, Cutter Consortium

Overview:

Business Process Management (BPM) provides a proven method for analysis and design of business processes that can provide agility and flexibility and improve alignment of business goals with IT systems. In particular, the ‘M’ of BPM, ‘Management’ allows processes to be measured and monitored for performance, analyzed and reported on, and enables continual improvements at both the process and organizational level. However, to achieve these benefits, BPM must fit within the enterprise architecture and be tied to the enterprise’s implementation of business, information, applications and technology. During this one-day seminar, Mike Rosen will explain the critical links to BPM and their role in delivering on the promises of BPM — improved flexibility, productivity and performance. And you’ll get a glimpse of future directions that extend these benefits to knowledge workers within the enterprise.